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Patients and Visitors

Patient Relations

We Value Your Feedback

University of Minnesota Health is a collaboration between University of Minnesota Physicians and University of Minnesota Medical Center. We value your feedback and encourage you to contact us with comments or concerns about your care.

Hospital Care

If you have concerns or complaints about your hospital care, please call University of Minnesota Medical Center Patient Relations at 612-273-5050 or complete one of the following secure online forms:

Clinical Care

If you have concerns or complaints about a specialty clinic visit, please contact the University of Minnesota Physicians patient relations team at 612-884-0661.

Additional Contacts

If you have questions about your rights or medical care contact:

Minnesota Board of Medical Practice
2829 University Ave. SE, Suite 400
Minneapolis, MN 55414-3246
612-617-2130 or 800-657-3709

Office of Health Facility Complaints
P.O. Box 64970
St. Paul, MN 55101-0970
651-201-4201 or 800-369-7994

Office of Quality Monitoring
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
800-994-6610

For concerns about your Medicare rights, including quality of care or premature discharge, contact:

Office of Ombudsman for Older Minnesotans
P.O. Box 64971
St. Paul, MN 55164-0971
651-431-2555 or 800-657-3591

Medicare Quality Improvement Organization (QIO)
KEPRO
5201 W. Kennedy Blvd., Suite 900
Tampa, FL 33609
1-855-408-8557 or TTY 1-855-843-4776
www.kepro.com