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Patients and Visitors

Bill Pay and Financial Services

We're Here to Help

University of Minnesota Health represents a collaboration of University of Minnesota Physicians and University of Minnesota Medical Center (owned by Fairview Health Services).

You will receive, in most cases, two bills. One will be for physician and care team services from University of Minnesota Physicians. Another bill from Fairview Health Services will be for hospital services (nursing, equipment and facilities).

Before your visit, you may want to check with your insurance company for coverage, referral and payment options. Ask about the cost difference between outpatient services in a hospital-based clinic versus a free standing clinic.

Hospital based: The medical center owns some of our clinics (hospital-based).

Freestanding clinics: The clinic is not owned and operated by a hospital.

You have the right to an estimate of the charges for care. You also may speak to a financial counselor before you agree to a suggested procedure. You can view hospital pricing and compare charges on the Minnesota Hospital Association website.

Important information about out-of-pocket costs
Your bills depend on the clinics you visit and the services you receive. The out-of-pocket costs that you pay may be different depending on whether you receive care or tests in a freestanding or hospital-based clinic.

Because of your own health insurance plan, an outpatient hospital visit may cost more out-of-pocket. It may be through an increased co-pay, co-insurance, or deductible amount. Your insurance company can explain the cost difference between services in a hospital based clinic and those in a freestanding clinic.

Co-Pays
Your co-pay is due when you visit. We accept cash, personal check and credit/debit cards (Visa®, MasterCard®, American Express® and Discover®).

Insurance

So you have no surprises about cost, check with your insurance company before your visit and talk about your financial rights and responsibilities. These include whether you need a referral or prior authorization (permission) for your appointment.

Below is a list of M Health’s hospital-based clinics:

Clinics and Surgery Center Clinics:
  • Advanced Treatment Center
  • Blood and Marrow Transplant Clinic
  • Breast Center (Clinic services only. Imaging services billed as freestanding clinic) 
  • Center for Bleeding and Clotting Disorders
  • Center for Lung Science and Health
  • Delaware Infectious Disease Clinic
  • Heart Care Clinic
  • Hepatology (Liver) Clinic
  • Masonic Cancer Clinic
  • Multiple Sclerosis Care (Neurology Clinic)
  • Nephrology (Kidney) Clinic
  • Rheumatology Clinic
  • Solid Organ Transplant Clinic

Other specialty clinics:
  • Discovery Clinic (pediatric)
  • Explorer Clinic (pediatric)
  • Eye Clinic
  • Journey Clinic (pediatric)
  • Lakes Cancer Clinic
  • Maternal Fetal Medicine Clinic
  • Psychiatry Clinic
  • Ridges Cancer Clinic
  • Sleep Medicine Center (Riverside)
  • Southdale Cancer Clinic
  • Women’s Health Specialists
  • University of Minnesota Health Heart Care (imaging services at most locations are considered hospital-based)
There may be exceptions for specific programs or services within a clinic or for imaging or anesthesiology. 

Pay Your Bill Online

Fairview Health Services and University of Minnesota Physicians offer online bill pay. There are people to help you understand your bill(s), tell you about community care programs, and financial counseling. Care programs are for patients who may have a hard time paying for their healthcare services. Below are some frequently used phone numbers and links. For detailed information, please visit the financial services web pages for Fairview Health Services and University of Minnesota Physicians.

Ask a Question About Your Bill

  • Fairview: 612-672-6724
  • University of Minnesota Physicians: 763-782-6500

Speak to a Financial Counselor

Our financial counselors can answer questions about possible costs and coverage. Discuss with them any options you may have if you don't have enough or have no insurance for your care. To reach them, please call 612-626-0959.

Community Care Programs 

Patients who cannot pay may qualify for additional discounts under our Community Care program. Learn about University of Minnesota Physicians'  Community Care program.