Natalie Bushaw and the team of volunteers on our Parent Advisory Board (PAB) serve as an important link between University of Minnesota Health staff and physicians and our patient community.
Natalie chose to join the board after her son’s second open heart surgery at the University of Minnesota in 2006. Since then, she has worked diligently to help improve the hospital experience for other families.
We spoke with Natalie to learn more about the role of the PAB, and the work of its members affects the day-to-day experiences our patients share when they visit University of Minnesota Masonic Children’s Hospital.